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Related Challenges

Modernization; Moving to the Cloud; Reducing Costs with Outsourcing; Upgrading Portals and Intranets

Services Used

IT Consulting; Software Development; Managed Solutions

Technologies Used

Microsoft SharePoint; Office 365

The Challenge

​Work environments are an ever changing landscape with constant demands for increased efficiency and collaboration. Business leaders often find themselves battling lost productivity and focus due to the absence of a streamlined system. Integrating Microsoft SharePoint creates a scalable environment that helps teams manage workloads across departments, business units, partners, and customers. However, integrating and implementing the solution requires knowledge and resources. Many organizations are not in the position to redeploy or fund internal resources to implement and support a SharePoint environment. 

How We Solve It

​rmsource managed SharePoint solutions are designed to optimize performance – ensuring maximum efficiency and collaboration which translates to reduced support costs.  With plan options designed for nearly any size organization, rmsource customers benefit from a range of support options.  Designated pros that understand each customer’s unique environment deliver personalized support from solution validation to architectural reviews to proactive and problem resolutions. This results in faster response times and more effective problem resolution – even in high-severity incidents. 
 
The rmsource SharePoint service plans are designed to fit the needs and budgets of most any size organization, no matter where the environment is situated -- in the Microsoft 365 cloud, on premise, or a private cloud.
 
Business Essentials
Perfect for organizations that require access to same day support and have fewer than 1,000 users. This plans features*: 
 
  • Infrastructure Reviews
  • Troubleshooting
  • Monitoring & Alerting
  • Intranet & Extranet Templates
  • Monthly Training/Design/Development Support
  • Same Business Day SLA
  • U.S.-based Microsoft Certified Engineers/Developers
  • Coverage For High Severity Incidents
Enterprise Plus
For organizations supporting more than 1,000 users and require a higher level of access to assistance. This plan includes all the Business Essentials features plus*: 
  • 24 x 7 support
  • Higher performance and uptime during demanding/mission-critical solutions
  • Expanded Monthly Training/Design/Development Support
 
*This is not an exhaustive features list. Please contact an rmsource sales representative at 1-877-319-3051 or sales@rmsource.com for specific details and pricing models.