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Related Challenges

Managed Services; IT Consulting

Services Used

IT Services; Managed Solutions

Technologies Used

Check Point; Cisco; Extreme Networks; Juniper Networks; Solarwinds; Splunk

The Challenge

​Breaks in network stability and security equate to costly organizational losses. Failures as simple as a switch or node malfunction can halt productivity while costing companies valuable resources as well as money.  Add in the cost and stability issues related to multiple teams managing appliances from a variety of manufacturers and the chance that network issues will make your bottom line skyrocket.
 
But, with an infrastructure already in place, finding a partner to customize a NOC (Network Operations Center) and SOC (Security Operations Center) management plan is key.  Every organization has individual needs – maybe it’s a partner to handle NOC while collaborating with a different SOC partner; or scalable management tiers, and flexible pricing options.

How We Solve It

​While there are many options for tailored solutions, rmsource provides truly customizable plans built to suit any network or security infrastructure across a variety of network and security appliances as well as multiple locations. And, it’s all done under a single monthly fee.
 
With a team of engineers who are expertly versed in all the leading hardware platforms and appliances, infrastructure hiccups and security threats are dealt with quickly, efficiently and, often without incident.  Each customer benefits from the most advanced technology for monitoring, up-to-date security threats and detailed recommendations for network stability.  This includes:
 
 
NOC Support Services
  • 24/7/365 Device Monitoring & Alerting
  • Troubleshooting & Issues Resolution
  • Configuration Changes & Administration
  • NOC Auditing & Configuration Management
  • Firmware & Patch Management
  • Preferred Rate Consulting Services
 
SOC Support Services
  • 24/7/365 Proactive Monitoring & Alerting
  • Troubleshooting & Issues Resolution
  • Firewall/VPN Appliance & Rule Configuration, Management & Support
  • Software Patch Management & Upgrades
  • IPS/DLP Policy Management
  • Security Incident Management & Remediation
  • SIEM Appliance Management & Log Analysis Services
  • Preferred Rate Consulting Services
 
*This is not an exhaustive features list. Please contact an rmsource sales representative at 1-877-319-3051 or sales@rmsource.com for specific details and pricing models.